Soho Resident Involvement Day
August 22nd, 2010 | by Stuart Parker Published in Resources, Social media, Training
We were invited to the resident involvement day at Soho Community Centre, Birmingham by the Resident University. We were on hand to give an insight into how social technology can be used to support community related endeavours. There’s already quite a burgeoning online presence for Soho, sites like http://sohowardbirmingham.com/ and http://www.sohofoundation.org.uk/.
The Soho Finger Neighbourhood Forum team, who are in the process of developing an online space, seem to be the link between services / information and residents. They are residents too and so have a more vested interest in what is said and wanted by local people. We showed them some of the more direct tools available online such as the range of services available from My Society.
A few issues regarding the community were raised during the introductions so I attempted some hands on examples of how technology could be used for such matters. I recorded a quick interview with local resident, Reg Everall, who was concerned about the growing problem of bird droppings.
He felt this is on the increase due to the lack of awareness of the consequences of feeding the birds scraps of food. If the community was made aware that the not only was it causing an increase of bird droppings but also not good for them, the problem could be eradicated. Reg suggested leaflets in a few languages (Soho has a diverse ethnic community mix) which could be locally distributed. I suggested that maybe having the same leaflet available online along with some audio version might increase awareness as well as provide a resource for other neighbourhoods to use.
So I was using technology for a number of things here. Initially, to record concerns by local residents, which I uploaded and shared with others at the event in a matter of seconds. I also embedded this into a page I created on the day, quickly and easily, using free tools (There are many simple tools to enable residents to express themselves online). I then suggested how technology could be used to help solve the problem. A leaflet could be produced, with a simple sentence in the main 3 or 4 languages of the neighbourhood. “Please! Do not feed the birds”. I found a leaflet used by Stroud MBC for this very purpose (pdf). With the right links, a few other language versions could be reproduced and also replicated online. The message could also be recorded by local residents in other languages and feature prominently on a Soho related website. All this could be produced very quickly, easily and cost effectively.
Here’s the page I created on the day to quickly take a snapshot of what was happening at the time: http://bit.ly/sohocomm
The tools I used on the day were: wrrtn.me for a place to put the content I created, audioboo.fm where I uploaded the interview, recorded on my phone, bambuser.com where I streamed some live video from the event.


