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From a few years back, here’s a guide I created for sharing digital skills with a social slant. Attentive: Listen up and listen well. Understand needs, fears and desires. Impartial: While you may be a fervent believer in a service or platform, it doesn’t necessarily mean it will be right for others. Social: Bow down to the network. Your fellow mentors are the key to achieving digital mentor nirvana. Friendly: C

There comes a point where banging on about something specific becomes futile or in my case, the thing simply embeds itself into my processes. The point in question is the rate of tech evolution / mutation… call it what you like, and how we as humans, collectively keep track. The mantra still seems to be ‘it’s about the people, not the technology‘ and yes, it (still) is, but I want to hang some bumph

With a staggering 500 million + active users and an ever increasing range of applications, is Facebook becoming ‘the’ web for a lot of people? This time last year, an incident where a blog post about Facebook ranked higher on Google than Facebook itself, provided a good indication on how people use search functions and how Facebook is for many, the only place to go. Will Facebook provide or become ‘

We Share Stuff has decided to become a Community Interest Company, it suits our aims of making sure we work towards supporting the right people. We’ve had a lot of support in doing this, from our accountant, from the team at i se and other people offering advice. And then we got a bit stuck. You see, this is a legal process and we have to submit a number of fairly complicated documents. Helpfully, or so youR

Here’s an introduction to social media I wrote for participants in Birmingham’s Resident University some time ago. It’s aimed at active citizens who are new to the social web, but you may find something useful in it.

We know of the high percentage of older people who don’t go online. The reasons cited include access, risk and motivation amongst others. Maybe there’s something more fundamental here. As a teenager growing up in the 80′s, I was usually the one called on by my Mom to program the video recorder, or my Nan would call me round to tune her telly in or sort the aerial out. Maybe our approach to technolog

If you’ve heard myself or Stuart talk about Five Minute Mentors or had a quick go of the beta, then you probably understand the concept (we hope). If not, then this video should help. And if it piques interest then please give us a shout and we can organise your group beta access. Five Minute Mentors from bounder on Vimeo.

Announced a few weeks back with at the Digital Inclusion conference, the new Jobcentreplus Iphone App really does miss the point. Currently (and for a few years now), the Internet provides a wealth of free-to-use tools that if connected and used in a creative manner, can support a whole range of stuff, including unemployment. What many of the existing, prescribed services fail to recognise when it comes to employment

At the unconference I led a session on “defining digital inclusion” — born out of a long held worry that different people and organisations don’t quite mean the same thing when they talk about digital inclusion. I talked about how I felt that the definition needed to be platform agnostic, and have room being able to find out how to do something rather than explicitly having a particular skillset. We